How to Hire a Carer - and How Vestner Helps

9th Feb 16

It can be difficult to know when to hire a carer for your loved one and entrust their health and safety in the arms of a stranger. While daunting at first, there are many wonderful and highly trained people out there that can offer the professional and attentive care your friend or family member requires.

How do I know if my loved one requires a carer or home help?

This can sometimes be a complex decision to make, due to its sensitive nature and financial implications. Sometimes the situation arises after being referred after a hospital visit, or if health declines, or the primary carer (usually an untrained friend or family member) is no longer able to provide the appropriate help required.

Many care companies or independent carers offer consultations services where an agent or registered nurse confers with you and your loved one about what kind of care may be needed, and how much.

Money matters and funding

There's no one price for care – costs can depend on what care is being provided (full-time versus a drop-in/check-in service), how much assistance a person requires, and other services needed (for example, transport).

With potentially mounting care costs, do some research to determine if there are options available to you and your loved one. Check with your ‘care’ contact and ask them about potential funding or subsidy options available, and get in touch with your loved one's insurance provider to determine if some coverage is available. You’ll need to have your loved one's medical history and insurance information available when you do this.

What should I look for in a carer or care provider?

Start the process by doing some thorough research and asking around for recommendations. Some carers or care providers will specialise in certain areas, so if your loved one has a special need, it may pay to talk to those specialising in that care area. Here are a few things to check or to ask when choosing a carer or care company:

For independent carers:

  • Ask for references, and if possible, testimonials from past employers.
  • Ask what qualifications they have, and if you could see them.
  • If they're a registered nurse, ask them to provide proof that their registration is still current.
  • Ask to provide a police background check.
  • Inquire about flexibility, working hours, availability, and the services they offer.
  • Do they have any specialised equipment or the ability to safely transport your loved one (if applicable)?

For care companies:

  • Ask about their vetting processes for staff and the qualifications they hold.
  • Ask if the company can provide references or testimonials for them and their employees.
  • Ask what kind of care or programmes they provide, and their flexibility.
  • Ask about responsiveness and if there is specialised help available for emergencies, and when.
  • Ask about services provided – such as transportation, doctor’s visits or help around a home.

Help with Vestner

If your loved one is receiving care at home and doesn’t have any mobility assistance, now's a great time to start thinking about installing mobility solutions in or around their home. Talk to one of our distributors today to gain the professional advice you need to make an informed decision.

A platform lift or stair lift is a great help for anyone with disabilities or reduced mobility, and Pandect lifts are paramount in safety, ease of use, attractiveness and affordability. Platform and enclosed lifts from Pandect are able to support a person in a wheelchair or with a walker, as well as having room for a carer or helper.

When your loved one needs help, they deserve the best. This article will help with choosing the best carer, and we're here to help with the right mobility solution. Contact us today for a free consultation.

Written by

As National Sales and Operations Manager, Mark’s role includes building and maintaining business relationships, and managing and overseeing larger projects, all while keeping a watchful eye out for business opportunities.  Having a background in the health and disability sector provides Mark with the necessary understanding to assist clients when considering access solutions for people with mobility requirements.

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