I Need An Access Solution - Where Do I Start?

30th Oct 14

Once you’ve decided that you may require a lift for your home or business, the next logical step is to research solutions or approach a lift company to pick out the type and model that will best suit your needs. We understand that this process can feel overwhelming, especially if you have limited knowledge about accessibility solutions and the companies that provide them.

As access specialists, we are very knowledgeable in all aspects of accessibility and familiar with the effort involved by individuals who wish to install a lift in their home or business. When prospective customers come to us for help, we typically ask them a number of questions to get them thinking about their needs. Below, we’ve provided a number of things for you to think about as you begin identifying the best access solution for your needs.

Ask yourself these questions

Before you begin, we recommend that you spend some time thinking about your needs and requirements. We’ve put together this list of questions that will help you identify the features you require in an access solution.

  1. Who is the product for? All sorts of people use access solutions, particularly in a commercial setting. People with crutches, walkers, prams, wheelchairs and mobility scooters, the disabled and those with less mobility will benefit from the ease of access your product will provide. Platform lifts are an ideal solution and come in different sizes, so it’s important to think about who will be using the lift (for example, a person with a walker vs. someone in a large wheelchair with accompanying carer) and what the regulatory requirements are, especially in a public building.
  2. How will the product be used? A number of solutions are available for moving people between floors and levels, up and down stairs and in and out of pools, buildings and vehicles.
  3. Where will the product be placed? Different settings require different products. Weather-resistance is required for outdoor placements so they are protected from the elements. One solution may be better than another. For example, to access a mezzanine or separate level, a simple open platform lift may be acceptable, but for higher or further travel an enclosed lift may be required.
  4. Do I need to consider future needs? Perhaps you’re considering installing a smaller lift as the primary passenger uses a walker right now. But what will you do if that person later requires a wheelchair and has a carer with them at most times? Consider your future needs before selecting a lift to install.
  5. How much will the project cost and will there be ongoing maintenance expenses? Take into consideration whether any alterations to the existing building or environment need to be done prior to the installation of the product, plus any ongoing servicing or maintenance the product may require. These expenses can vary greatly between products and companies, so be sure to do your research.

Take some time to learn about regulations in your area so that you’re familiar with the language and requirements before you begin looking at different access solutions. Pandect or one of our distributors in your state will be able to offer this assistance to you.

Standard lift companies vs access specialists

Some companies just sell lifts, while others provide an overall solution. It’s important to distinguish between lift providers and access specialists. We recommend that you always choose to work with a company like Pandect or one of our Australian distributors who better understand the needs of the people who rely on their products, so they are more able to help you select exactly the right solution for your needs. Such specialists are also intimately familiar and up to date with law compliancy and local regulations, which ensure that your lift will meet latest requirements.

The world of access compliancy can be complicated – don’t struggle through it on your own.  When you pick a company to work with, you should feel confident that they are able to competently handle the project from beginning to end.

Location of the lift company

Some people choose to import lifts from the United States or Europe, but we caution against this for many reasons. Foreign companies usually lack knowledge about local regulations, will be unable to ship products to you quickly and often cannot provide timely or adequate support if issues arise in the future.

 An Australasian company like Pandect offers personal service, expertise and knowledge of compliance to building codes. Whilst we are a New Zealand domiciled company we build our lifts to Australian Standards and have them Design Registered in Australia. Additionally our culture, health support systems, laws and building codes are very similar.

We work closely with local suppliers near you who have direct access to our products and have trained technicians who are dedicated to providing the best service and experience to Australian customers. On a daily basis, Pandect’s Australian lift partners work with health professionals, architects and builders, business owners, home owners and administrators ensuring us as a trusted and readily available service provider.

We’re here to help

We hope this has provided you with a helpful starting point. We encourage you to explore your options and do some research before making any big decisions. We’re always happy to answer any questions you may have along the way.

If you decide that a Pandect lift may be the right choice for you, please get in touch with one of Pandect’s distributors and take advantage of our complimentary pricing and consultation services. For further information you may ring us at 0011 64 3 338 5188 or use our contact form to get in touch.


Filed under Residential Lifts

Written by

As National Sales and Operations Manager, Mark’s role includes building and maintaining business relationships, and managing and overseeing larger projects, all while keeping a watchful eye out for business opportunities.  Having a background in the health and disability sector provides Mark with the necessary understanding to assist clients when considering access solutions for people with mobility requirements.

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